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XenZone has partnered with Clinical Commissioning Groups (CCG) and Local Authorities to provide accessible online counselling service through an online platform named Kooth.

Kooth is an online mental health service for children, young people and adults which offer a counselling and emotional well-being platform for children and young people, accessible through mobile phones, tablets and desktop computers and are free at the point of use. It gives children and young people easy access to an online community of peers and a team of experienced counsellors. Access is free of the typical barriers to support: no waiting lists, no thresholds, no costs and complete anonymity.

The service offers easily accessible mental health support to young people, irrespective of where they are on the spectrum of mild, moderate or complex need.

Kooth is anonymous and free to use, making it a powerful early intervention and treatment resource which young people are keen to use. Young people can register on Kooth without having to provide personal details such as their name or address. It provides a safe and non-judgemental place for them to talk, connect and chat with others and know they are not alone.

Kooth is free and available to use for all residents and students aged between 11 and 18 years old across Hartlepool.

More information can be found at: and / or