Provider Details

Organisation

Service Name
Burbank Court
Organisation Name
Housing Hartlepool

Address

Address 1
Burbank Court
Address 2
Burbank Street
Town
Hartlepool
Postcode
TS24 7JB

Contact Details

Contact Name
Jean Bolton/Michelle Summersgill

More About The Provider

Service Description

Description of Service

Social Housing sheltered accommodation: for customers over 60 years or with medial need for sheltered accommodation. There are 48 units in total, 37 one bed roomed flats, 9 two bed roomed flats, 1 bed bungalow and 1 three bed roomed house. The scheme consists of several blocks of which most are served by a lift to the upper floors. Communal building situated in the middle of the scheme. Stay Independent: self-contained apartments one or two bedrooms with lounge, kitchen, bedroom and private bathroom. 24-hour support: access support anytime by calling our contact centre or by speaking to onsite staff. Outside agencies: we have good links and communication with other support providers and Hartlepool Borough Council so the right care can be accessed when identifying individual needs. Community: use of all on-site facilities and activities. We try to create a sociable and friendly community.

Types of Service Provided
Looking After Someone (Carers) Housing Options and Care Homes Keeping Safe Getting Out And About (Socialising)
Client Groups Served
Dementia Learning Disability Long Term Condition Mental Health Physical Disability
Age Ranges Served
65+

Service Details

Is there a cost for this service?
Yes
Costs

Rent and service charges can be discussed on an individual basis. If you are in receipt of care you will be assessed through Adult Social Services and advised what contribution you will pay towards the cost of the care received.

Opening Times

Burbank Court is not open to the general public. If you would like a tour or to view this scheme please contact the support officer on site 01429 860409 between the hours of 8:30am - 4:30pm Monday to Thursday and 8:30am to 4:00pm on Friday.

Accessibility

Physical Environment Accessibility

Are your premises accessible?
Yes
Further details about your premises' accessibility

We can provide support, advice and access to adaptations for each tenants individual needs. Communal areas are also accessible for out Tenants diverse needs.

Is there accessible parking on site?

Burbank Court provides parking for our tenants and visitors

Other Accessibility

Could you provide a BSL interpreter?
Yes
Please enter any further notes about your ability to offer a BSL interpreter

There are staff within the organisation who can sign and also interpret and all information is provided in many languages Braille and also audio.

You you cater for religious/cultural needs?
Yes
Please give further details

We have and can refer into services when requested by our residents to arrange for them at their request to access holy communion in their own homes.

Is a referral required to access your service?
No
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