Provider Details

Organisation

Service Name
Ardrossan Court
Organisation Name
Thirteen Group

Address

Address 1
Ardrossan Court
Address 2
Rossmere Way
Town
Hartlepool
Postcode
TS25 5HN

More About The Provider

Service Description

Description of Service

Ardrossan Court is sheltered accommodation for customers over 60 years with a support need or with a medical need.

We are opposite Rossmere Park and close to local shops and bus route.

There are 35 properties on the site, with a mixture of 1 and 2 bed roomed apartments and each consist of living room, kitchen, bedroom/s, bathroom and passage.

The site manager is available every day for assistance or advice

Sheltered housing focuses on freedom and flexibility, offering a home of your own and support facilities if and when you need them.

On-site support officers are available to assist with housing management, co-ordinating repairs, allocating apartments, responding to general queries and maintaining the health and safety of the building.

We try to create sociable and friendly community.

Categories

Types of Service Provided
Living At Home Looking After Someone (Carers) Housing Options and Care Homes Keeping Safe Getting Out And About (Socialising)
Client Groups Served
Dementia Learning Disability Long Term Condition Mental Health Physical Disability
Age Ranges Served
50-64 65+

Service Details

Is there a cost for this service?
Yes
Costs

Rent and service charges can be discussed on an individual basis.

Opening Times

If you would like to look around, please use the contact number to make an appointment.

Accessibility

Physical Environment Accessibility

Are your premises accessible?
Yes
Further details about your premises' accessibility

There are stair lifts to the upper floors within each block, also wheelchair accessible in the communal building. All flats have Tunstall alarm system. There is a door entry system to each flat at the entrance of the building. We can provide support, advice and access to adaptations for each tenants individual needs communal areas are also accessible for our Tenants diverse needs.

Is there accessible parking on site?

Outside parking for tenants and visitors.

Do you have accessible/disabled toilets?

Toilet facilities within communal lounge.

Other Accessibility

Could you provide a BSL interpreter?
Yes
Please enter any further notes about your ability to offer a BSL interpreter

There are staff within the organisation who can sign and also interpret and all information is provided in many languages Braille and also audio.

You you cater for religious/cultural needs?
Yes
Please give further details

We have and can refer into services when requested by our residents to arrange for them at their request to access holy communion in their own homes.

Is a referral required to access your service?
No
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