More About The Provider
Description of Service
Social Housing sheltered accommodation: for customers with an identified medical/mental health need for sheltered accommodation. Newholme Court has 71 units, which is a mixture of one and two bed bungalows and 1 bed roomed ground and upper floor flats. It is close to a bus route and local shops. These properties are a mixture of Housing Hartlepool and Guinness Trust Properties. Guiness Trust has 11 bungalows which are all 2 bed roomed. 4 bungalows are designed to full wheelchair standard with rise and fall kitchen units and bathroom suites. There is a Support Officer on site from 8:30am until 4:30pm Monday - Thursday, Friday 8:30am - 4:00pm who can offer advice and support. There is a resident Community Centre in the middle of the scheme, which benefits from a communal lounge, games room, kitchen area, toileting facilities and a salon for residents to use with their preferred hairdresser. Stay Independent: self-contained apartments one or two bedrooms with lounge, kitchen, bedroom and private bathroom. 24 hour support: access support anytime by calling our contact centre or by speaking to onsite staff. Outside agencies: we have good links and communication with other support providers and Hartlepool Borough Council so the right care can be accessed when identifying individual needs. Community: use of all on-site facilities and activities. We try to create sociable and friendly community.
Client Groups Served
Age Ranges Served
Is there a cost for this service?
Rent and service charges can be discussed on an individual basis. If you are in receipt of care you will be assessed through Adult Social Services and advised what contribution you will pay towards the cost of the care received.
Newholme Court is not open to the general public; if you would like any information about this scheme please contact the Support Officer on site 01429 861486 between the hours of 8:30a, - 4:30pm Monday to Thursday and 4:00pm Friday.
Physical Environment Accessibility
Are your premises accessible?
Further details about your premises' accessibility
The community centre is wheelchair accessible.
Is there accessible parking on site?
Car parking is available at the community centre and also around the scheme
Do you have accessible/disabled toilets?
There are toilet facilities within the community centre
Could you provide a BSL interpreter?
Please enter any further notes about your ability to offer a BSL interpreter
There are staff within the organisation who can sign and also interpret and all information is provided in many languages Braille and also audio.
Is a referral required to access your service?
Please give further details
Compass application form. Social Services and also the Independent living team can refer in. Vacancies are advertised via Compass and applicants are encouraged to bid for properties they are interested in. Residents with an additional disability priority can be supported in their bidding, via the Independent Living Team, Thirteen Group.