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Service summary

Gainford House

Gainford House provides accommodation for individuals with a diagnosed learning disability and/or autism aged 18+ years old who require housing in a safe and care managed CQC registered service.

The property consists of 10 self-contained flats decorated to a high standard with white goods, carpets and curtains provided. Each property is also fitted with assistive technology which will be tailored for use to suit each individual resident.

The property is fully central heated, fitted with an internal and external CCTV system and many other security devices to ensure that all who reside, work or visit the service feel safe and secure.

To be considered for housing at the service the applicant must normally be a resident in the Hartlepool area and have a diagnosed learning disability and/or autism and aged 18 or over.

Referrals are made by a local authority social care team and potential customers must require specialist supported accommodation.

The service is CQC registered and works in partnership with statutory, voluntary agencies, family and carers to ensure service provision is effective, focused and responsive to individual needs. Support is provided by a team of dedicated staff 24 hours a day including waking nights.

An in-depth assessment will be completed by the resident with colleagues at Gainford House, involving external support agencies and information from family or carers whenever possible. We use this information to identify the individual support needs and create a person centred support plan.

We achieve our aims by ensuring staff are properly trained and committed to providing person centred care and support.

We promote positive community investment within a structured and supportive environment. Working with customers we fulfil identified goals, enabling each of them to access opportunities and promote independence. By working in partnership with statutory agencies and other voluntary providers we form part of an integrated range of services.

Our support package can include but is not excluded to: housing, physical health, promoting inclusion, independent living skills, increasing knowledge and experience, positive behaviour support, lifestyle choices, maximising income, managing money, mental health and meeting religious and cultural needs.

Service provider

Home Group


  • Please contact to discuss individual cases for cost.


Physical Environment Accessibility

Are your premises accessible?
Further details about your premises' accessibility

Communal areas and bathroom are wheelchair accessible

Is there accessible parking on site?


Do you have accessible/disabled toilets?


Other Accessibility

Could you provide a BSL interpreter?
Please enter any further notes about your ability to offer a BSL interpreter

Level 1 - Lesley Hales

Do you cater for religious/cultural needs?
Please give further details

Interpreter and documents provided by Home Group and Big Word.

Is a referral required to access your service?
Please give further details

Referral must have a diagnosed Learning Disability and/or Autism