Provider Details


Service Name
Heather Grove Centre (AKA Hartlepool Day Centre)
Organisation Name
The Hospital of God at Greatham


Address 1
Hartlepool Day Centre
Address 2
2 Heather Grove
TS24 8QZ

Contact Details

Contact Name
Joanne Blackwood

More About The Provider

Service Description

Description of Service

The centre provides high levels of care that are delivered by dedicated and highly qualified staff.

The service provision provides tailored person centred care to people living with dementia. The facilities offer a variety of social activities throughout the day with individual and group activity for those wishing to participate e.g. crafts, pool, theme days, outings, darts, baking, music and quizzes. We also have a library of books and films.

Personal care may include hairdressing, bathing and chiropodist.

Transport can be provided to and from home in the specially adapted mini bus.

The service also provides much needed respite to carers as well as carer support workers which provide information, emotional and practical support to maintain well being and social outlet. Carer's outings and chit chat cafes are organised on a monthly basis.

Monthly Memory Lane Cafes have been developed to provide a unique opportunity for people living with dementia to enjoy social activities together, in a safe environment with staff available. A variety of entertainment is provided including; guest speakers, tea dances, quizzes, snacks and refreshments.

Care Quality Commission
Types of Service Provided
Living At Home Looking After Someone (Carers) Keeping Safe Getting Out And About (Socialising) Keeping Healthy
Client Groups Served
Dementia Long Term Condition Mental Health Physical Disability Sensory Loss Carer
Age Ranges Served
18-24 25-49 50-64 65+

Service Details

Is there a cost for this service?

£38.44 per session at the day centre

Opening Times

Heather Grove is open Monday to Saturday 9:00am - 5:00pm.

Guests arriving from 9:30am and leaving 3:00pm for journey home.


Physical Environment Accessibility

Are your premises accessible?
Further details about your premises' accessibility

Heather Grove is one level with handrails in situ, toilet/changing facilities.

Is there accessible parking on site?


Do you have accessible/disabled toilets?


Other Accessibility

You you cater for religious/cultural needs?
Please give further details

Guests are assessed and individual care plans are developed with the inclusion of guests and their families which identified preferences, cultural beliefs, likes, dislikes, preferred name, what is important to that guest and their aspirations for the future.

Is a referral required to access your service?
Please give further details


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