Provider Details

Organisation

Service Name
Do you need help with your rent?
Organisation Name
Hartlepool Borough Council

Address

Address 1
Civic Centre
Address 2
Victoria Road
Town
Hartlepool
Postcode
TS24 8AY

More About The Provider

Service Description

Description of Service

A Discretionary Housing Payment (DHP) is a special payment made to individuals where it is considered they need extra help with their rent. A DHP is not part of the normal Housing Benefit Scheme. The Council is given an amount of money to pay out each year on DHP's and can not spend more than the allocated amount given by the Government. Each application is considered on its own merit.

The Hartlepool Borough Council will need to establish the following with you:
•You must be entitled to Housing Benefit or Housing Element of Universal Credit.
•Your circumstances must mean you need extra help with your rent.
•The maximum DHP payment you are able to claim is the difference between your eligible rent and the amount of Housing Benefit you receive.
•A DHP cannot be paid as help towards rent arrears, council tax arrears or other loans or debt.

You must complete a DHP application form and return it to the Children's Hub in Civic Centre.

Types of Service Provided
Living At Home Housing Options and Care Homes Money Matters
Age Ranges Served
18-24 25-49 50-64 65+

Service Details

Opening Times

The Children's Hub is open Monday to Thursday 8.30am to 5.00pm and on Friday 8.30am to 4.00pm. (answerphone available outside of office hours)

Accessibility

Physical Environment Accessibility

Are your premises accessible?
Yes

Other Accessibility

Is a referral required to access your service?
No
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