Hospice

Alice House Hospice provides care and support to people affected by life limiting illness or the death of a loved one in Hartlepool, Tees Valley and East Durham. Our services make a vital difference to the lives of local patients and families throughout these communities.
Each patient is cared for by our Multi-Disciplinary Care Team and provided with a tailored package of care.
The Hospice believes that every person, to the last moment of their life, has the right to dignity, respect, support and care and work to provide services that add value to life and make a difference to patients and their families.

Alice House Hospice offers comprehensive care and support services designed to meet the unique needs of patients and their families in Hartlepool, Tees Valley, and East Durham. These services include:

Inpatient Services
Specialist medical and nursing palliative care is provided by a dedicated Multi-Disciplinary Team to address:
Symptom control for symptoms including pain and sickness
End-of-life care
Psychological and emotional support
Patient accommodations are single-occupancy bedrooms with en-suite facilities, fostering comfort and privacy. The Hospice emphasizes a holistic approach in a homely environment with skilled and compassionate staff, along with personalized home-cooked meals. Inpatient stays are typically short-term, and patients suitable for discharge will be supported in transitioning to their next appropriate place of care.

Day Hospice:
Held weekly on Thursdays from 10 a.m. to 3 p.m., the Day Hospice provides:
Symptom management
Emotional support
Complementary therapies
Counselling
Social peer support

Occupational Therapy and Physiotherapy:
These services focus on helping patients maintain independence and engage in daily activities important to their health and well-being.
The Hospice is committed to providing compassionate, personalized care to enhance the quality of life for its patients and their families.

Therapeutic Support Services:
Providing the Community Bereavement Service, our counselling team offer a place to be listened to and respected, while having the time to explore and make sense of your thoughts and feelings around the death of a loved one. Tel 01429 855550
A specialist Children’s Bereavement Service is also offered.
For patients of Alice House Hospice, our team offers counselling/support to our patients and their families.
A wide range of holistic/complementary therapies and treatments are available within our Holistic Wellbeing Centre, for external paying customers – Tel 01429 855595
For our patients, our Complementary Therapist provides therapies which are used to complement the specialist medical and nursing care which they may be receiving.

24-Hour Helpline - 01429 855558:
The Hospice’s 24-Hour Helpline is provided by trained staff who can give clinical advice and support or signpost to other professionals if appropriate. The Helpline is available for the public and professionals.