Digital Health Transformation Service - Impact Report 2025-26

Impact Report 2025-26

This year has been one of growth, collaboration and impact for the Digital Health Transformation Service, with ChatHealth, HealthForms and HealthWebsites continuing to support NHS organisations to improve access to healthcare and enhance service user experience.

Over the past year, we have extended our reach across the NHS, enabling more services to connect with service users, families and communities through accessible, digital-first solutions. Our growing community of practice has brought together clinicians, service leaders and digital experts to share learning, innovation and best practice, helping to maximise the value and impact of digital healthcare.

Achievements

It has been a year of significant achievement, as we celebrated our 10-year anniversary, achieved national recognition and continued to demonstrate the impact of digital healthcare. These achievements reflect the dedication of the teams we work with and the high-quality care they deliver to service users.

As the NHS pursues the ambitions of the 10 Year Health Plan, we remain committed to supporting more preventative, person-centred and digitally-enabled care. By working in partnership with healthcare teams, we are helping to create sustainable improvements in access, experience and outcomes.

This report showcases the achievements, partnerships and insights that have defined a successful year and highlights the positive difference ChatHealth, HealthForms and HealthWebsites are making for services and the communities they serve.

The report can be read on the Digital Health Transformation Service by clicking here.