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How to Keep Safe at a Cash Machine
Using a cash machine is a normal part of life. But it’s important to stay safe when you take out money. Here are some easy tips to help you.
Before You Go
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Choose a safe place: Use a cash machine in a busy, well-lit area. If possible, go inside a bank or shop.
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Take someone with you: If you feel nervous, ask a friend or family member to come with you.
Keep Your PIN Safe
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Don’t tell anyone your PIN: Your PIN is your secret number. Never share it.
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Cover the keypad: Use your hand or body to hide the numbers when you type them in.
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Don’t write it down: Try to remember your PIN. If you write it down, someone might find it.
Be Alert
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Look around: If someone is standing too close, ask them to step back or cancel your transaction.
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Check the machine: If the card slot or keypad looks strange or loose, don’t use it. It could be a scam.
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Ignore distractions: If someone tries to talk to you or distract you, walk away and try again later.
Using the Machine
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Take your card and money: Always make sure you have your card and cash before you leave.
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Put your money away safely: Don’t count it in public. Put it in your bag or pocket quickly.
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Cancel if unsure: If the machine doesn’t work or feels wrong, press “Cancel” and walk away.
Other Ways to Pay
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Use contactless or mobile apps: You don’t always need cash. Paying with your card or phone can be safer.
If Something Goes Wrong
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Card swallowed? Call your bank right away.
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Feel unsafe? Leave the area and go somewhere safe.
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Robbery or threat? Call the police on 999.
Final Tips
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Be calm and take your time.
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Trust your feelings — if something doesn’t feel right, don’t use the machine.
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Ask for help if you need it.