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How to Keep Safe at a Cash Machine

Using a cash machine is a normal part of life. But it’s important to stay safe when you take out money. Here are some easy tips to help you.

Before You Go

  • Choose a safe place: Use a cash machine in a busy, well-lit area. If possible, go inside a bank or shop.

  • Take someone with you: If you feel nervous, ask a friend or family member to come with you.

Keep Your PIN Safe

  • Don’t tell anyone your PIN: Your PIN is your secret number. Never share it.

  • Cover the keypad: Use your hand or body to hide the numbers when you type them in.

  • Don’t write it down: Try to remember your PIN. If you write it down, someone might find it.

Be Alert

  • Look around: If someone is standing too close, ask them to step back or cancel your transaction.

  • Check the machine: If the card slot or keypad looks strange or loose, don’t use it. It could be a scam.

  • Ignore distractions: If someone tries to talk to you or distract you, walk away and try again later.

Using the Machine

  • Take your card and money: Always make sure you have your card and cash before you leave.

  • Put your money away safely: Don’t count it in public. Put it in your bag or pocket quickly.

  • Cancel if unsure: If the machine doesn’t work or feels wrong, press “Cancel” and walk away.

Other Ways to Pay

  • Use contactless or mobile apps: You don’t always need cash. Paying with your card or phone can be safer.

If Something Goes Wrong

  • Card swallowed? Call your bank right away.

  • Feel unsafe? Leave the area and go somewhere safe.

  • Robbery or threat? Call the police on 999.

Final Tips

  • Be calm and take your time.

  • Trust your feelings — if something doesn’t feel right, don’t use the machine.

  • Ask for help if you need it.