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Phishing Emails

Some emails are fake. They look real, but they are not. These emails try to trick you into giving away your bank details or money.

What do fake emails look like?

  • They may say they are from your bank, HMRC, or a shop you know.

  • They often look official and may have a logo or signature.

  • They may say there is a problem with your account or that you are owed money.

What do they want you to do?

  • Click a link to a fake website.

  • Type in your bank details or password.

  • Call a premium rate phone number (this costs a lot of money).

Types of scams

  • Bank scam: Says there is a problem with your account.

  • HMRC scam: Says you are owed a tax refund.

  • Voucher scam: Says you won a gift card (like £500), but it’s not real.

What happens if you give your details?

  • The scammer can steal your money.

  • You may get a big phone bill.

Important to know

  • Real banks and HMRC will never ask for your bank details by email.

  • If you are worried, go to the real website or use the official app.

What to do if you get a scam email

  • Do not click on any links.

  • Do not reply to the email.

  • Report it: