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Local Welfare Support
Local Welfare Support (LWS) is a limited discretionary fund, managed by Hartlepool Borough Council to help residents stay in or return to their community or to give help in a crisis.
Non crisis support
A non-crisis could be where a resident of Hartlepool has been in hospital or supported furnished accommodation and needs support to move into a new home on being discharged.
Please complete an application form for non-crisis support and return it to Hartlepool Borough Council.
APPLICATION FOR LOCAL WELFARE SUPPORT
You are may wish to apply by clicking on the appropriate link: www.hartlepool.gov.uk/LWS-apply
Non-crisis support targets residents in Hartlepool who need support to move into their own home. It includes those resettling into the community.
You can get help for non-crisis support if you are on a low income or expect to be in receipt of a qualifying benefit at the time you apply and there is enough money left in the fund. (exceptions apply). Qualifying benefits are listed below but please note if you have savings the value of your award may be reduced.
- Credit Income Support Job Seekers Allowance Employment and Support Allowance (Income related) Pension Guaranteed Credit
If you are eligible for non-crisis support you will not get any money but help may be given by providing essential household goods such as a bed, bedding, cooker or microwave, floor covering, wardrobe, crockery, cutlery etc
In-Crisis Support
Please telephone 01429 806895 during Office Hours to apply for crisis support or email welfaresupport@hartlepool.gov.uk.
You do not need to complete an application form. You are may wish to apply by clicking on the appropriate link: www.hartlepool.gov.uk/lws-crisis.
A crisis could be an event of great or sudden misfortune or there is a severe risk to the health and safety of the applicant or immediate family member or dependent which cannot be dealt with via other support mechanisms.
Awards may be made to cover the following risks:
- No access to essential needs,
- Imminent deterioration in health
To quality for in-crisis support you do not need to be in receipt of a qualifying benefit but awards will only be given to those in most need and only where there is enough money in the fund. If you are eligible for crisis support you will not get any money but help may be given by providing access to food, pre paid vouchers, gas/electricity key cards charged for you or essential household goods obtained for you.
For further information contact The Local Welfare Support Team
Telephone: 01429 806895