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Hartlepool Technology for Enabled Care (HTEC)
The Hartlepool Technology for Enabled Care (also known as HTEC) service supports individuals to stay safe, secure and independent in their own home. Through personal alarms and our monitoring system, we can provide customers living in Hartlepool, aged 18 and over with around-the-clock support.
All customers are provided with a base unit and pendant alarm, however additional equipment, such as, falls detectors, smoke detectors, bed sensors, door sensors etc. can be made available following an assessment of your individual needs.
HTEC Options
Option 1
Alarm with up to 5 nominated contacts
Cost as of April 2026: £5.25 per week (£6.30 including VAT)
Option 2
Alarm with a response for a member of our Direct Care & Support Team
Cost as of April 2026: £12.60 per week (£15.12 including VAT)
One off set up fee: £63 (including vat)
For Health and Social Care Professionals only
in partnership with 
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