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Doctors

Your local doctor (GP) helps you stay healthy. They:

  • Give advice

  • Treat illnesses

  • Write prescriptions

  • Refer you to other services if needed

GPs work with nurses, receptionists, and other health workers. They may also work with midwives and social workers. You usually visit them at their surgery (clinic), and some work in more than one building.

If your GP can’t help, they may send you to a hospital for tests or treatment.

Registering with a GP

It’s best to register with a GP near your home.

  • Find a local GP online

  • Contact them to register

  • If they can’t register you, try another GP

Most GP practices have leaflets with information. Ask for one if you don’t see it.

Prescription Costs

  • Each prescription costs £9.90

  • You can save money with a Prescription Prepayment Certificate (PPC):

    • 3 months: £32.05

    • 12 months: £114.50

    • Hormone Replacement Therapy (HRT) only (12 months): £19.80

Getting Your Medicine

You can:

  • Pick up your prescription from the GP surgery

  • Take it to a pharmacy to get your medicine

  • Collect medicine for someone else (you may need to sign for it)

For controlled drugs (like morphine), you must show ID.

Delivery and Help from Pharmacies

Many pharmacies offer:

  • Collection service: They collect your prescription from the GP for you

  • Home delivery: Some can bring your medicine to your house

  • Help with ordering: They can help you order your medicine and let you know when it’s ready

Ask your local pharmacy what services they offer.

More information

The NHS Choices website has a large 'About NHS Services' section which answers frequently asked questions about GP surgeries and other health services.