Skip to main content

{{ root_page.title }}

Homelessness

Homelessness covers a wide area of cases, such as moving shelter to shelter. Many 'homeless' people are living with friends or family in short-term or unfit housing. We can give you advice about your rights and housing options available to you.

The Housing Advice Team carry out the Council's duties under the homelessness legislation. This team will learn about your conditions to find you a home. There is a priority for rehousing, so only certain people would get support. However, our aim is to reduce homelessness wherever possible. So we will still offer advice and information to find or keep your home.

For more detailed advice people contact the Housing Advice Team at the Civic Centre. Out of office hours - For emergency situations only telephone 01429 266522 option 1, then option 2. 

Homeless and Housing Advice
Civic Centre
Victoria Road
Hartlepool
TS24 8AY

Telephone: 01429 266522
Email: [email protected]

 

StreetLink

StreetLink aims as a means to act when they see someone sleeping rough. StreetLink connects with local services and support to help people sleeping rough.

If you are concerned about someone sleeping rough. Send an alert to StreetLink by visiting thestreetlink.org.uk, or by calling 0300 500 0914.

The details given are then sent to the local authority or outreach team. So they can help connect the person to local services and support.

The person who sent the alert will be given details of the actions taken.

StreetLink contacts the council within 10 working days to find out what has happened. If requested, provides the person who made the alert with an update.

Learn more: thestreetlink.org.uk/about

 

Nightstop

Nightstop is run by Depaul UK and provides emergency accommodation in the homes of local volunteers for people over the age of 16 in the North East and young people aged from 16 to 25 in Cumbria on a night-by-night basis.

Our volunteers offer a safe haven providing:

  • a warm welcome

  • home-cooked meal

  • hot bath

  • toiletries

  • clean clothes

  • listening ear to young people who are often feeling isolated, scared, abandoned and depressed.

Volunteers use their spare bedroom to keep young vulnerable people safe. Until they can find a more permanent solution.

We offer Nightstop emergency accommodation, longer term supported lodgings and advice and support.

If you need somewhere to stay tonight or would like to find out more about the service, please contact on:

Email: [email protected]
Mobile: 07958447477

Nightstop North East and Cumbria - Depaul UK (depaulcharity.org)