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Advice for Carers

A Carer provides unpaid support to family, friends or neighbours. Without this support they would be unable to manage to live independently.

Young Carers are people under 18 who looks after a friend or family member.

Carers support those with:

  • Illness
  • Frailty
  • Disabilities
  • Mental health
  • Substance misuse problems.

Hartlepool Carers exists to improve the quality of lives of Carers throughout Hartlepool. We do this by providing advice, information and support services. All Carers are treated with respect and dignity.

At Hartlepool Carers we offer support for people who look after others. That doesn’t mean professional or paid carers. We support people who care for their partner, parents, children, relatives or friends. We offer information, advice and guidance to carers in and around Hartlepool. Plus, it’s all private, tolerant and impartial. Hartlepool Carers are the "centre-point" for carers in the town. They support directly and link people with the correct services. This is to make sure every care gets the support they require.

The main services provided include:

• Provision of Information, Advice and Guidance
• Signposting to other relevant organisations
• One to one support, including assistance in accessing services
• Access to breaks, activities and complimentary therapies
• Education, Employment and Volunteering Support
• Peer to Peer Support
• Targeted Support
• Carer involvement forums

https://www.hartlepoolcarers.org.uk/

You can contact Hartlepool Carers by:

Telephone: 01429 283095
Email: [email protected]
Pop into our office at 19a Lowthian Road, Hartlepool TS24 8BH

Opening Hours

Monday to Thursday 9am - 5pm
Friday 9am - 3pm
Appointments can be made outside of these times.

General advice and resources for young carers

Find out how to apply for Carer's Allowance, hear stories from other young people on their experience of being a Carer and more information on caring for someone on the Hartlepool Carers website above.

Emergency Service

If you or someone else is at immediate risk of harm or a criminal act has been committed call 999 immediately to get help.

Health advice and information

If you have an urgent medical problem or need medical advice call 111. You can also visit the NHS website: https://www.nhs.uk