Advice for Carers

A carer is someone who helps a family member, friend or neighbour who cannot manage on their own. This help is not paid – it’s something you do because you care.

Who might need help?

You might care for someone who has:

• An illness

• Is very weak or old

• A disability

• Mental health problems

• Problems with drugs or alcohol

Who are Hartlepool Carers?

Hartlepool Carers is a group that helps people who look after others. They do not help paid carers – only people who care for someone close to them.

They give:

• Information and advice to help you

• Help finding other services

• One-to-one support to talk about your needs

• Breaks and fun activities to help you relax

• Help with learning, jobs or volunteering

• A chance to meet other carers

• Special support for carers with extra needs

• Meetings where carers can share ideas

• Find out how to apply for Carer's Allowance

Everything is private and respectful. They want to make sure every carer gets the help they need.

How to Contact Hartlepool Carers

• Phone: 01429 283095

• Email: [email protected]

• Visit: 19a Lowthian Road, Hartlepool, TS24 8BH

• Opening Hours:

  • Monday to Thursday: 9am – 5pm

  • Friday: 9am – 3pm

  • You can ask for an appointment outside these times.

• Website: www.hartlepoolcarers.org.uk

Other Help

• Emergency: Call 999 if someone is in danger or a crime has happened.

• Health Advice: Call 111 or visit www.nhs.uk