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Service summary

The Wise Group

We are relaunching our fulled funded Home Energy Relational Mentoring Service, with advice and advocacy in Hartlepool.

HEAT provides 1-1 mentoring support and advocacy to vulnerable households across England and Wales. Our team of Energy Mentors provide a holistic, independent, tailored advice to fuel-poor households experiencing energy crisis.

We provide ongoing support throughout the process, helping customers understand their options and make informed decisions.

This includes:
- Tackling energy emergencies
- Managing fuel debt and related issues
- Advocate on your customer's behalf
- Accessing energy grants and crisis funds
- Optimising energy usage and efficiencies

The support that we provide will help your constituents long term.

As mentioned above this service is fully funded and I would be delighted to tell you more about it. Please get in touch to find out how we can help you support your customers/constituents.

Accessibility

Physical Environment Accessibility

Are your premises accessible?
No

Other Accessibility

Could you provide a BSL interpreter?
No
Do you cater for religious/cultural needs?
No
Is a referral required to access your service?
No