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Service summary

Museum of Hartlepool


Service provider

Museum of Hartlepool

Client Groups Served

  • Children and Young People
  • Adult Working Age
  • Older Person
  • Parent / Carer

Warm Hubs

This organisation is a Warm Hub. It has consented to the warm hub promise.

Warm Hub Opening Times

  • Summer: (April – Nov) 10.00am – 5pm daily
    Winter: (Nov – March 11am – 4pm daily

Free facilities, amenities and activities provided at the Warm Hub

  • Accessible entrance
  • Wi-Fi
  • Magazines
  • Newspapers
  • Toilets
  • Disabled toilet
  • Baby changing facilities
  • Activities
  • Play equipment
  • Outdoor space/activities
  • Car parking


Physical Environment Accessibility

Are your premises accessible?
Further details about your premises' accessibility

The main entrance has two sets of double doors. There is a push-button on the left-hand side of the outer doors and the right-hand side of the inner doors. The doors open towards you. The entrance to the Museum has a set of manual double doors however they will be held open during opening hours.

The Museum of Hartlepool Quayside is now open to visitors and can be accessed at the Quayside entrance within The Museum of Hartlepool. The Quayside has level block paving surfaces suitable for wheelchair users, and there is outdoor interpretation to read along the railings. Water safety equipment is also available along the Quayside railings.

The museum is one level throughout.

Is there accessible parking on site?

There is a large car park alongside the Museum with 8 accessible parking bays and a dropped kerb to the entrance of the Museum.

Do you have accessible/disabled toilets?

There is an accessible toilet within the reception area, close to the Museum entrance.

Other Accessibility

Could you provide a BSL interpreter?
Do you cater for religious/cultural needs?
Is a referral required to access your service?