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Service summary


Our vision is to make a real difference for prisoners, and their families and friends, in the north east.

We aim to support prisoners and ex-prisoners, their families and friends; to reduce the impact and stigma of imprisonment on their lives and contribute to the positive rehabilitation of offenders. We support and assist prisoners, families and friends of prisoners in their visits to the prison and in their life outside the prison.

We try to ensure that children visiting relatives in prison will feel welcome and find the experience as pleasant as possible.

We aim to relieve hardship due to the poverty of some offenders and their families.

We support the education and training of offenders, and other processes which may assist their rehabilitation.

We raise public awareness through the collection and publication of information relating to criminal justice matters and to the prevention of crime.

Service provider


Client Groups Served

  • Children and Young People
  • Adult Working Age
  • Older Person
  • Parent / Carer


Physical Environment Accessibility

Are your premises accessible?
Is there accessible parking on site?

Yes at all prison visitors centres. Please check with the centre before arriving.

Do you have accessible/disabled toilets?


Other Accessibility

Could you provide a BSL interpreter?
You you cater for religious/cultural needs?
Is a referral required to access your service?