Provider Details

Organisation

Service Name
Rainbow Trust
Organisation Name
Rainbow Trust

Address

Address 1
Suite 2M North Sands Business Centre
Address 2
Liberty Way
Town
Sunderland
Postcode
SR6 0QA

More About The Provider

Service Description

Description of Service

Rainbow Trust Children's charity supports seriously ill children and their families in the family home and local community. Families who have a child or young person up to the age of 18 with a life threatening or terminal condition (for example cancer, some neurological conditions, babies in neonatal intensive care) are eligible and referrals can come from any source.

We enable families to manage everyday life while caring for a sick child and to make the most of time together, providing expert, practical and emotional support via a Family Support Worker. Families have complete choice about the type of support their receive - wherever and whenever they need it.

Rainbow Trust's support can include short breaks from caring, family activity days, drop in groups, support with hospital visits, including transport to and from appointments, support for siblings and bereavement support.

To find out more about the services in your area please use the website address.

Categories

Types of Service Provided
Looking After Someone (Carers)
Client Groups Served
Long Term Condition Carer

Service Details

Is there a cost for this service?
No
Opening Times

Support is generally available from Monday to Friday from 8.00am to 6.00pm, the frequency and duration depending on family choice and needs.
Rainbow Trust operates a 24 hour dedicated on call number, and the possibility of extended hours of family support during weekdays and weekends.

Accessibility

Physical Environment Accessibility

Are your premises accessible?
Yes

Other Accessibility

Could you provide a BSL interpreter?
Yes
Please enter any further notes about your ability to offer a BSL interpreter

Our service is led by the needs of the families we support at any particular time, and we work hard to meet needs as appropriate.

You you cater for religious/cultural needs?
Yes
Please give further details

Our service is led by the needs of the families we support at any particular time, and we work hard to meet needs as appropriate.

Is a referral required to access your service?
Yes
Please give further details

Please simple phone, email or write to us if you or someone you know would like support. Anyone can refer themselves or be referred (by a family member, friend, health, education or social care professional) provided consent from the family has been given.
Following a referral, a Family Support Manager makes an assessment visit to discuss the family's needs, eligibility and provide information. A Family Support Worker will then visit the family to offer the agreed support.
At times of crisis, we can arrange for support to be introduced to a family within 24 hours. An assessment visit is otherwise normally arranged within two weeks of a referral, depending on family circumstances.

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