Volunteer call companion
Job Provider
Re-engage
Job Provider Description
Re-engage provides vital, life-enhancing social connections for older people at a time in their lives when their social circles are diminishing.
Job summary
Become a call companion
As a call companion you’ll make regular telephone calls to an older person experiencing loneliness and isolation. These friendly chats provide a lifeline of friendship for older people and a vital link with the outside world from which they’ve become isolated.
To become a call companion, you’ll need to:
Attend a 30-minute online volunteer group induction
Submit an ID check
Provide a reference
Complete online volunteer training modules
Tasks include:
Calling the older person you’ve been matched with for approximately 30 minutes either weekly or fortnightly at an agreed time.
Following the guidance in the online volunteer training so that your call companion calls are enjoyable, appropriate and in line with our charitable aims.
Keeping in regular contact with Re-engage and reporting any concerns to the team.
Keeping your knowledge and training up to date by reading our monthly volunteer newsletter – Re-engage Matters.
Job Location
Remote
Job Details
Job type, features, skills and qualifications
Job Type
Key job requirements
- Must be 18+
Other job requirements
ID check
Qualifications required?
Other training provided
Role specific training, safe guarding training, EDI training
Job Benefits
This is a fun, flexible and rewarding role which will enable you to connect with and make a real and lasting difference to the life of an older person who is experiencing social isolation or loneliness.
As a valued Re-engage volunteer you’ll receive training, support and regular updates and communication from the Re-engage team.
Wage and Hours
Type of Work
Wage (£ per hour)
Additional wage information
N/A
Hours
- Flexible
Guaranteed Hours
Does the job involve working or sleeping overnight?
Additional Information
You will need to apply via our website if interested in this volunteer role.
We’re looking for call companions who have:
A friendly nature
Good listening skills
Good conversation skills
Patience and understanding
A passion for improving the lives of lonely and isolated older people
Basic computer skills (our inductions, checks and training are all online and our charity is paperless)
If this sounds like you, then we’d love to hear from you. You can apply to be a call companion by completing our online application form. https://www.reengage.org.uk/volunteer/new-volunteers/apply/