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Service summary


Hartlepool and East Durham Mind helps people who are suffering emotionally.

You might feel depressed, anxious, suffer from panic attacks, sleep problems, low mood, struggle with unwanted, uncontrollable thoughts, lost a sense of hope and optimism or struggle with bereavement or in relationships.

We also help people with one or more long-term health conditions such as diabetes, arthritis/musculoskeletal problems, respiratory problems, chronic pain, chronic fatigue, epilepsy, heart disease or unexplained persistent physical symptoms. Long-term health conditions can also lead to emotional distress.

Any emotional distress can mean everyday life feels very difficult and activities that were once enjoyed now feel challenging or can’t even be faced. Our service helps you to rapidly discover ways to overcome difficult feelings and resume normal living. We will work alongside you so that you can learn how to lead the most fulfilling life possible.

We help in various ways – depending on your circumstances. You might see a therapist or support worker and work one to one; attend a small group to learn skills for managing challenging feelings and behaviour, such as anxiety; use online, self-help programmes; receive practical help – e.g. debt management, form filling or other issues that often cause enormous stress – and support with housing problems.

The In Mind Service is appropriate for anyone who is experiencing emotional distress such as anxiety, stress and depression, working with anyone aged 16 or over.

We offer one to one Counselling and Psychological Therapy such as; Cognitive Behavioural Therapy (CBT), Interpersonal Therapy (IPT), Solution Focused Brief Therapy (SFBT), Couples Counselling and Bereavement Counselling.

We offer one to one private and confidential counselling to help people overcome difficulties such as anxiety, stress, depression, eating disorders, self harming and anger management. We provide support and teach new techniques and strategies such as: relaxation skills, yoga, sleep management, communication skills, assertiveness skills.
We work towards improving self confidence, self esteem and wellbeing.

In accordance with NICE guidelines all staff work professionally and collaboratively with each client to develop individual personalised recovery plans. It also provides people with the skills and the practical and emotional support they may require to improve their capacity to overcome problems and difficulties to better manage their daily lives.

Service provider

Hartlepool and East Durham Mind

Client Groups Served

  • Children and Young People
  • Adult Working Age
  • Older Person
  • Parent / Carer
  • SEND Local Offer


Physical Environment Accessibility

Are your premises accessible?
Is there accessible parking on site?


Do you have accessible/disabled toilets?


Other Accessibility

Could you provide a BSL interpreter?
You you cater for religious/cultural needs?
Is a referral required to access your service?
Please give further details

The In Mind service has a GP referral system established.
We also accept self referrals.
Organisations can request a referral form and refer their clients to the service.