Provider Details

Organisation

Service Name
Comfort Call

Address

Address 1
Laurel Gardens
Address 2
Marlowe Road
Town
Hartlepool
Postcode
TS25 4NZ

Contact Details

Contact Name
David Curran
Telephone

More About The Provider

Service Description

Description of Service

Laurel Gardens is an Extra Care Scheme for customers over the age of 55+ with an identified care need. The scheme itself is on Marlowe Road, Rift House which is on a main bus route, close to shops, post office and the local club. There are 60 two bedroomed apartments of which 30 are for social rent, 15 for outright purchase and 15 which are share ownership. All apartments are open plan living, with living room/kitchen, separate bedrooms and bathroom with level access bathing facilities. Six of the apartments are fully adapted, with rise and fall kitchen units. There are 2 lifts to the upper floors and an assisted bathroom on the first floor. All apartments have access to pull chords and each individual offered a pendent to call for assistance in emergencies. Whilst there is the space to each apartment for a washing machine we also have a communal laundry facility available to our residents. Care is provided onsite 24 hours a day, 365 days a year, provided by the onsite care team. Comfort Call are commissioned to provide care and support through a Social Services Support Plan and Assessment, which is accessed through Hartlepool Borough Council Social Services.

Types of Service Provided
Living At Home Looking After Someone (Carers) Keeping Safe Getting Out And About (Socialising) Keeping Healthy Working And Learning
Client Groups Served
Dementia Learning Disability Long Term Condition Mental Health Physical Disability Sensory Loss Substance Misuse Carer
Age Ranges Served
50-64 65+

Service Details

Is there a cost for this service?
Yes
Opening Times

All

Accessibility

Physical Environment Accessibility

Are your premises accessible?
Yes
Is there accessible parking on site?

Yes

Do you have accessible/disabled toilets?

Yes

Other Accessibility

Could you provide a BSL interpreter?
No
You you cater for religious/cultural needs?
Yes
Is a referral required to access your service?
Yes
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