Provider Details

Organisation

Service Name
The Silver Line

Address

Address 1
Trade Tower
Address 2
Calico Row
Town
London
Postcode
SW11 3YH

Contact Details

Contact Name
Claire Scott
Telephone

More About The Provider

Service Description

Description of Service

The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week, 365 days of the year.

We also offer telephone friendship where we match volunteers with older people based on their interests, facilitated group calls, and help to connect people with local services in their area.

The Silver Line Helpline – 0800 4 70 80 90

The Silver Line is the only confidential, free helpline for older people across the UK open every day and night of the year. Our specially trained helpline team can
•offer information, friendship and advice .
•link callers to local groups and services.
•offer regular friendship calls.
•protect and support older people who are suffering abuse and neglect.

The Silver Line is a helpline and friendship service for people aged 55 and over.

Care Quality Commission
N/A

Categories

Types of Service Provided
Getting Out And About (Socialising) Keeping Healthy
Client Groups Served
Dementia Learning Disability Long Term Condition Mental Health Physical Disability Sensory Loss Carer
Age Ranges Served
50-64 65+

Service Details

Is there a cost for this service?
No
Opening Times

24 hours, 365 days a year

Accessibility

Physical Environment Accessibility

Are your premises accessible?
N/A
Is there accessible parking on site?

N/A

Do you have accessible/disabled toilets?

N/A

Other Accessibility

Could you provide a BSL interpreter?
N/A
You you cater for religious/cultural needs?
Yes
Is a referral required to access your service?
No
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