Hartlepool Now

Extra Care: Bamburgh Court is an Extra Care scheme for customers over the age of 55+ with an identified care need. The scheme itself is on Bamburgh Road, which is on a main bus route and close to shops. There are 72 properties within the scheme, which includes 41 one bed flats, 5 two bed flats, 24 two bed bungalows and 2 three bed roomed houses. 2 of the two bed bungalows are full wheelchair adapted. There is 1 lift to the upper floors and an assisted bathroom on the first floor. The scheme also benefits from a laundry, hairdressing salon, conservatory, large communal room and kitchen for social events, large entrance lounge/sitting area, and toileting facilities on the ground floor. Large gardens around the scheme, with bungalows benefiting from front and rear gardens. All apartments have access to pull cords and each individual offered a pendent to call for assistance in emergencies. There is a scheme manager on site from 8:30am until 5pm Monday to Friday who can offer advice and support. 24-hour support: there is care provided onsite 24 hours a day, 375 days a week which is provided by Comfort Call. They are commissioned to provide care and support through a Social Services Support Plan and Assessment, which is accessed through Hartlepool Borough Council Social Services. Outside agencies: we have good links and communication with other support providers and Hartlepool Borough Council so the right care can be accessed when identifying individual needs. Community: use of all on-site facilities and activities. We try to create a sociable and friendly community.