Provider Details


Service Name
Heronspool Community Hall
Organisation Name
Housing Hartlepool


Address 1
Heronspool Community Hall
Address 2
6 Heronspool Close
TS24 0TG

Contact Details

Contact Name
Jean Bolton/Michelle Summersgill

More About The Provider

Service Description

Description of Service

Social Housing sheltered accommodation: Heronspool is a bungalow scheme with Community Hall for residents use. It is situated on the Central Estate with properties in Mountbatten, Firby and Heronspool Close. These are available for residents 60+ advertised via the Compass System. There are 47 two bed roomed bungalows and 6 one bed roomed bungalows. All bungalows have access to pull cord, which is monitored 24/7 - 365 days of the year, via the Community Monitoring Team. This is a support scheme, with mobile scheme officer. Stay Independent: self -contained one or two bedrooms with lounge, kitchen, bedroom/s and private bathroom. 24-hour support: access support anytime by calling our contact centre or by speaking to onsite staff. Outside agencies: we have good links and communication with other support providers and Hartlepool Borough Council so the right care can be accessed when identifying individual needs. Community: use of all on-site facilities and activities. We try to create a sociable and friendly community.

Client Groups Served
Dementia Learning Disability Long Term Condition Mental Health Physical Disability
Age Ranges Served
50-64 65+

Service Details

Is there a cost for this service?

Rent and service charges can be discussed on an individual basis. If you are in receipt of care you will be assessed through Adult Social Services and advised what contribution you will pay towards the cost of the care received.

Opening Times

Key holding - residents open up when activities are taking place in the communal room.


Physical Environment Accessibility

Are your premises accessible?
Further details about your premises' accessibility

The building has a ramp to the front.

Is there accessible parking on site?

Street parking only.

Other Accessibility

Could you provide a BSL interpreter?
Please enter any further notes about your ability to offer a BSL interpreter

There are staff within the organisation who can sign and also interpret and all information is provided in many languages Braille and also audio.

You you cater for religious/cultural needs?
Please give further details

We have and can refer into services when requested by our residents to arrange for them at their request to access holy communion in their own homes.

Is a referral required to access your service?
Please give further details

Compass application form can be accessed from Titan House, or online via Thirteen Group. Vacancies are advertised via Compass and applicants are encouraged to bid for properties they are interested in. Residents with an identified disability priority can be supported in their bidding via the Independent Living Team, Thirteen Group.

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