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Service summary


Unlock is an independent award-winning national charity that provides a voice and support for people with convictions who are facing stigma and obstacles because of their criminal record, often long after they have served their sentence.

Firstly, we help people. We provide information, advice and support to people with convictions, including running an information site and confidential peer-run helpline. We help practitioners support people with convictions by providing criminal record disclosure training. And we support employers and universities in treating people with criminal records fairly.

We run an online forum for people with convictions. It has many members (who themselves have a criminal record) that regularly give up their time in helping others who are looking for information or advice.

The Forum has many questions and answers, or if you can’t find one that answers yours, you can post it and see if anyone has had a similar experience or can share any useful information/advice.

Service provider


Client Groups Served

  • Children and Young People
  • Adult Working Age
  • Older Person


Physical Environment Accessibility

Are your premises accessible?

Other Accessibility

Could you provide a BSL interpreter?
You you cater for religious/cultural needs?
Is a referral required to access your service?