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Service summary

Cold Weather payment

You may get a Cold Weather Payment if you’re getting certain benefits or Support for Mortgage Interest. You’ll get a payment if the average temperature in your area is recorded as, or forecast to be, zero degrees Celsius or below for 7 consecutive days. You’ll get £25 for each 7 day period of very cold weather between 1 November and 31 March. Cold Weather Payments are different to Winter Fuel Payments. After each period of very cold weather in your area, you should get a payment within 14 working days. It’s paid into the same bank or building society account as your benefit payments. Cold Weather Payments do not affect your other benefits.

Service provider

Accessibility

Physical Environment Accessibility

Are your premises accessible?
N/A

Other Accessibility

Could you provide a BSL interpreter?
N/A
You you cater for religious/cultural needs?
N/A
Is a referral required to access your service?
No