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Service summary

Family Lives

We know that many people play active roles in raising children, from dads and mums, grandparents, stepparents and non-resident parents. Our role is to support all of you to achieve the best relationship possible with the children that you care about, as well as supporting parenting professionals. We believe that happy children come from happy families and currently support families to improve the outcomes for over 1 million children each year. We recognise that the best way to support families is to provide professional, non-judgmental support and advice in a way that all members of the family can freely access. We provide this through our helpline, extensive advice on our website, befriending services, and parenting/relationship support groups. Nearly all of our services are accessible at no charge to parents and you can contact us 365 days a year. People contact us about all aspects of family life including child development, issues with schools and parenting/relationship support. We also respond when life becomes complicated and provide support around family breakdown, aggression in the home, bullying, risky teenage behaviour and mental health concerns of both parents and their children. It is good to talk and we can help you find solutions and recommend further support within our own wider services and/or from our many partner organisations.

Service provider

Family Lives

Client Groups Served

  • Children and Young People
  • Adult Working Age
  • Older Person
  • Parent / Carer
  • SEND Local Offer

Accessibility

Physical Environment Accessibility

Are your premises accessible?
Yes

Other Accessibility

Could you provide a BSL interpreter?
Yes
You you cater for religious/cultural needs?
Yes