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Service summary

NHS Talking Therapies

If you feel you can't cope and need to speak to somebody right now, or need advice on how you can deal with someone else's behaviour, no matter what time of day, you could contact NHS 111 or the Samaritans. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones Telephone: 111 The Samaritans offer a 24-hour confidential telephone helpline. Telephone: 08457 90 90 90 One in four of us will struggle with our emotional health at some time in our lives. Life has its ups and downs for all of us. You may be having a rough time at the moment. • Are you bottling things up, not wanting to speak about what's really worrying you? • Generally feeling down, not yourself? • Do you have trouble concentrating, your mind jumping from one thought to another? • Are there problems in your relationships? • Having problems sleeping or eating? • Have you recently been made redundant or worried your job is at risk? • Are you concerned about how you are going to make your money last this month? Things like this could be having an effect on the way you think, feel and behave and it can be frightening if it’s happening to you. It could be stopping you from enjoying the things that you usually like to do. There’s help out there –you can speak directly to a local talking therapy team member. They will talk through your worries with you and provide the best support, help and advice for your particular need. You can also speak to your doctor or nurse at your GP practice to seek help. If you feel you need/want help this is how things work: STEP 1 Speak to your doctor or nurse at your GP practice to seek help. Or call one of the providers below directly. (Also see current waiting times for providers to help with your next steps) STEP 2 Following this, you will be invited by a provider to meet or chat on the phone, to talk over what is best for you. Most providers will be able to do this within 5 days. This chat will help determine what type of treatment is best for you, whether it be low or high intensity. STEP 3 After your first chat it will be determined what level or help you will need as stated above. Some people may need a higher intensity treatment, which may involve a slightly longer waiting time. Others may be able to be seen more quickly.

Service provider

NHS Talking Therapies

Client Groups Served

  • Adult Working Age
  • Older Person
  • Parent / Carer

Accessibility

Physical Environment Accessibility

Are your premises accessible?
N/A

Other Accessibility

Could you provide a BSL interpreter?
Yes
You you cater for religious/cultural needs?
Yes
Is a referral required to access your service?
No