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Service summary

National Domestic Violence Helpline

The 24hr freephone National Domestic Violence Helpline (run in partnership between Women’s Aid and Refuge) is available on 0808 2000 247 all day, 7 days a week. The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women's Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Service provider

National Domestic Violence Helpline

Client Groups Served

  • Children and Young People
  • Adult Working Age
  • Older Person
  • Parent / Carer

Accessibility

Physical Environment Accessibility

Are your premises accessible?
N/A

Other Accessibility

Could you provide a BSL interpreter?
Yes
You you cater for religious/cultural needs?
Yes
Is a referral required to access your service?
No