Skip to main content

Service summary

Bereavement Counselling Service

We wish to offer our sincere sympathy to you, your family and friends in your bereavement. We understand that the loss of a loved one can be a difficult and emotional time. We have a dedicated bereavement support team who will assist you. The bereavement support officer will help you with many of the practical issues. These include making arrangements for you to collect the medical certificate of cause of death and any personal effects and valuables, as well as making an appointment for you to register the death. They can also help you make an appointment to visit the person who has died. You need an appointment to collect the medical certificate of cause of death as sometimes certificates can take a number of days to complete and may not be ready when you arrive. It is understandable that you may be feeling worried at this time, so you are more than welcome to contact the bereavement support officers directly for information and help. Contacting the bereavement support officers The bereavement support officers can be contacted on the following numbers from Monday to Friday between 8am and 4pm (except bank holidays). University Hospital of North Tees 01642 383286 University Hospital of Hartlepool 01429 522042 Messages can be left on the answering machine or you can contact the hospital switchboard and ask them to bleep the bereavement support officer. University Hospital of North Tees 01642 617617 University Hospital of Hartlepool 01642 617617

Service provider

NHS

Accessibility

Physical Environment Accessibility

Are your premises accessible?
Yes

Other Accessibility

Could you provide a BSL interpreter?
Yes
You you cater for religious/cultural needs?
Yes
Is a referral required to access your service?
No