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Service summary

Bereavement Counselling Service

We wish to offer our sincere sympathy to you, your family and friends in your bereavement.

We understand that the loss of a loved one can be a difficult and emotional time. We have a dedicated bereavement support team who will assist you.

The bereavement support officer will help you with many of the practical issues. These include making arrangements for you to collect the medical certificate of cause of death and any personal effects and valuables, as well as making an appointment for you to register the death. They can also help you make an appointment to visit the person who has died.

You need an appointment to collect the medical certificate of cause of death as sometimes certificates can take a number of days to complete and may not be ready when you arrive. It is understandable that you may be feeling worried at this time, so you are more than welcome to contact the bereavement support officers directly for information and help.

Contacting the bereavement support officers
The bereavement support officers can be contacted on the following numbers from Monday to Friday between 8am and 4pm (except bank holidays).

University Hospital of North Tees
01642 383286

University Hospital of Hartlepool
01429 522042

Messages can be left on the answering machine or you can contact the hospital switchboard and ask them to bleep the bereavement support officer.

University Hospital of North Tees
01642 617617

University Hospital of Hartlepool
01642 617617

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