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Service summary

Community Services team

Service will provide members of the community with support that are at risk of homelessness. The service will provide support in locations agreed between the support worker and the service user, this can include the service users property or within the community. The provider will provide support flexibly and the hours allocated will cater for the changing needs of individuals and support will be provided at flexible times to meet individual need. The service will be delivered flexibly between 9am and 5pm Monday to Friday. The service works in partnership with statutory and voluntary agencies to ensure service provision is effective, focused and responsive to local needs.

Service provider

Home Group

Accessibility

Physical Environment Accessibility

Are your premises accessible?
Partially
Further details about your premises' accessibility

Residential properties in the building are not suitable for wheelchair access.

Is there accessible parking on site?

Limited parking adjacent to property with ramp access to ground floor office for appointments.

Do you have accessible/disabled toilets?

Communal bathroom in office accessible. Residential units not accessible by wheelchair.

Other Accessibility

Could you provide a BSL interpreter?
N/A
Please enter any further notes about your ability to offer a BSL interpreter

Coordinator - Level 1 BSL trained

You you cater for religious/cultural needs?
N/A
Please give further details

Home Group have documents accessible in all languages. Interpreters can be utilised through our many services. All religious and cultural needs are catered for as all clients receive person centered planning and support.

Is a referral required to access your service?
Yes
Please give further details

All clients or external agencies can contact service via phone 03001310037 or email scottgrange@homegroup.org.uk. All referrals are then followed up with initial assessments to ensure we can meet the needs of the individual before acceptance.