Our News section is where we publish news, information and announcements from our team.

Displaying articles 1 - 5 of 14 in total

Guidance on Covid-19 has been translated into a number of different languages

Guidance on Covid-19 has been translated into a number of different languages  created by RS published on 06 April 2020

Doctors of the World have updated the translated coronavirus guidance to reflect the changes made re the lock down rules for the whole population in the UK.  The new version (version 3 - 24.03.2020) is ready in English and 28 other languages at the moment, and remaining languages will be updated very soon.  Please find them here:  https://www.doctorsoftheworld.org.

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Coronavirus and your energy supply

Coronavirus and your energy supply created by RS published on 06 April 2020

How can I top up my prepayment meter if I am self-isolating?  You should tell your supplier straightaway if you can't top up your meter. This includes if you are ill with coronavirus or following guidance to stay at home and self-isolate, and if you don't have anyone to help you. 

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Energy firms move to help prepay customers unable to top up due to Coronavirus - what to do if you need to self-isolate

Energy firms move to help prepay customers unable to top up due to Coronavirus - what to do if you need to self-isolate created by RS published on 06 April 2020

Click here to go to the money saving expert website, to find more information about the changes energy firms have made due to coronavirus. 

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Problems getting to or topping up your prepayment meter

Problems getting to or topping up your prepayment meter created by RS published on 06 April 2020

Click here to read the information in relation to prepayment meters on the Citizens Advice website.   Citizens Advice has published more detailed online advice for prepayment customers.  You can also contact their helpline on 0808 223 1133.  Calls are free.

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We need your help - please dispose of your waste at home

We need your help - please dispose of your waste at home created by RS published on 03 April 2020

Residents of Hartlepool exercising outdoors are being urged to dispose of their litter and bagged dog waste at home. The appeal has been issued by Hartlepool Borough Council in an attempt to ensure the town’s streets and green spaces are kept as clean and tidy as possible. It follows a significant increase in the amount of waste reported in some parts of the town.

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