Stay Safe and Warm

Do you know someone who is struggling to stay warm in their home?

Cleveland Fire Brigade and our Council partners can help!

Cleveland Fire Brigade's award winning Stay Safe and Warm scheme is completely free and open to anyone living in Cleveland, no age restrictions apply. 

It offers access to heaters and other equipment as required (following a free home assessment). So whether it's a short-term issue such as a boiler breakdown or an ongoing heating issue, we can help. 

Speak to a member of our team by calling 01429 874063.

Since 2008 we have supported more than 9,000 people to stay warm in their homes!

In Winter 2023 we supported 391 households!

To help keep you safe and stay warmer this winter, please follow some of the advice below:

• Move furniture away from radiators to allow heat to circulate
• Curtains should be thick or lined and closed at dusk to keep heat in
• Use heating controls to help manage room temperatures and times
• Turing the room thermostat down by 1°C can save 10% off your bill
• Room temperatures should be set between 18°C and 21° (64°F and 70°F)
• Remember a room stays warm for 45 minutes after you switch off the heating
• Setting your hot water tank thermostat to 60°C (140°F)
• Place aluminium foil behind the radiators to reflect heat back into the room
• Draught proof windows and exterior doors with brush or PVC seals