created by Hartlepool Now published on 29 June 2018

Government puts disabled passengers first by backing innovative projects to improve train journeys     

The list of projects to receive a share of £600,000 funding is:

  • Accessibility Evaluation Survey for Stations (ACCESS): a tool to help those responsible for station accessibility to identify problems and prioritise improvements
  • Less Visible Impairments (LVIS): a study to be carried out into increasing frontline staff’s understanding about the difficulties faced by passengers with hidden disabilities, such as dementia
  • Rail4All: an app to help station staff prioritise requests from disabled passengers and notify the user that their request for support has been received
  • Accessible Journey Pocket Assistant: a journey planner giving passengers bespoke guidance for every step of their trip
  • Nodality (navigating transport interchange): a website that provides disabled passengers, and carers with all the information they need to understand how accessible a specific station is
  • Signly: an app that improves communication and passenger experience for people who use sign language
  • Aubin: an app designed to improve rail journeys for people with autism by using stress related preferences, rather than time or cost, to help the user reach their destination

 

More details at..... Government puts disabled passengers first by backing innovative projects to improve train journeys

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