published on 19 July 2017
Three new community hubs were unveiled on Monday 17 July as part of an initiative by Hartlepool Council to bring a range of services for local people under one roof.
Community Hub South (Owton Manor, Wynyard Road), Community Hub Central (York Road) and Community Hub North (services delivered by West View Advice and Resource Centre, Miers Avenue) will offer support and services from a range of different organisations to make it easier for residents to access the help they need.
Hub staff will be on hand to offer assistance and signpost hub visitors to relevant services including debt advice, library services and welfare benefits, while Community Hub Advisors will provide support and access to a range of health-improving initiatives including healthy eating, stopping smoking and becoming more active.
Councillor Kevin Cranney, Chair of Hartlepool Council's Regeneration Services Committee, said: "The aim of the Community Hubs is to bring services closer to the people, enabling them to access a whole range of services from different organisations within the same building.
"Over the next few weeks, internal building improvement work and equipment installation will be taking place within each Hub. Over the coming months, services will expand and the three hubs will be fully operational by April 2018.
"In the meantime, we want to hear fom residents to find out what services they would like to see provided from the hubs. This is an innovative venture to benefit local communities so it's important that local people tell us what they would like to see at each of the three locations."
The Community Hubs will not offer exactly the same services as the provision will be tailored to local people's needs, however over the coming weeks all hubs will be offering the following:
- Access to a computer enabling residents to access online Council services
- A dedicated telephone line to the Civic Centre Customer Services Team
- Telephone access to Adult Education for information about training, courses and jobs
- Access to smoking cessation advice and support
- Welfare benefit information and debt advice
- Community Hub Advisory service providing health and behavioural guidance
Community Hub North (services provided by West View Advice and Resource Centre on behalf of Hartlepool Borough Council)
Opening times - Monday - Friday, 9am - 5pm
Library opening times - Monday, Wednesday and Friday, 10am - 1pm and 2pm - 5pm
Community Hub Central
Opening times - Monday - Friday, 10am - 6pm, Saturday, 10am - 12noon
Community Hub South
Opening times - Monday - Friday, 8:30am - 10:30pm (dependant on bookings)
Saturday and Sunday (opening hours dependent on bookings)
Library opening times - Monday, Wednesday and Thursday, 10am - 1pm and 2pm - 5pm